FAQ's

Frequently Asked Questions -
Estes Park Shuttle's Airport Transportation Services


How long does the trip take?
The drive usually takes 1 1/2 to 2 hours. Please plan on the full 2 hours when making travel arrangements. The trip is part highway, and approx 40 minutes of winding mountain roads. The distance is about 80 miles. The twenty miles closest to Estes Park is a mountain climb of about three thousand feet to a final elevation of 7,522 feet.


How much does this cost?
One way is $45, round trip is $85. Children 2 and under ride free.


Where can I find you at Denver International Airport?
Our pickup location is on level 5 (baggage claim). We are on the EAST side, outside of door 513, on Island 1 (under the Mountain Carriers sign).
*Please be sure you exit door 513, NOT 512 or 514. The number should be blue. If you see numbers that are red, and even, you are on the west side.


Where can you pick me up and drop me off in Estes Park?
We offer door-to-door service and can pick you up at your place of residence, hotel of choice, campground, National Park Visitors Centers, or YMCA, among others.  We also can pick up in various places in Lyons, Allenspark, Peaceful Valley, Glen Haven, and Pinewood Springs. 


Can you take me anywhere other than the Denver International Airport?
We can also make arrangements to take you to the AMTRAK and Greyhound stations in Denver, the Millennium Hotel or RTD Bus station in Boulder, or the Super 8 in Longmont.


When do I need to be ready for pick up in Estes Park?
We pick up in the half hour before departure time to ensure we leave town by the scheduled time. Please be ready 30 minutes before scheduled time. (E.g: 12:30PM for a 1PM shuttle)


What happens if my flight is delayed? Can you wait for me?
Due to airport regulations, we can only wait up to 15 minutes past the scheduled time. If you are unable to make it to the shuttle by that time, we will move your reservation to the next available shuttle.


We have a group of more than 10 coming in together, can you accommodate us?
Yes, whether you have a small or large group, coming in at the same time or different times, we can figure out how to best serve your needs. We also may be able to offer you a special group discount. Please call our group coordinator at 970-488-9950.


What is the cancellation policy?
Reservations can only be refunded if cancelled at least a day in advance. Cancellations made with 24 hours or more notice, will be refunded less a $5 credit card processing fee.  There are no refunds for reservations canceled with less than 24 hours notice. 


How far in advance do I need to make a reservation?
As much notice as possible is helpful, but we can usually make accommodations up until the day before travel.


I have a young child; do I need to provide my own car seat?
If you are not bringing your own car seat on your trip, please let us know what kind you'll need at the time of reservation, and we can provide one for you.


I have a bicycle I need to transport, is that possible?
Most of the time, we can make arrangements for your bicycle as well, for an additional $10.


What type of vehicles do you use?
We drive minivans and 15 passenger vans (with back seat removed to allow for luggage). We can also provide buses for very large groups.


Do you still make trips to the airport when it is snowing?
As long as the roads are passable, we make every effort to get to the airport.


None of your scheduled times work for me, do I have any other options?
We can also offer chartered shuttle starting at $165. If you'd like to make arrangements for this, please call 970-488-9950.