Frequently Asked Questions -
Estes Park Shuttle's Airport Transportation Services

How long does the trip take?
The drive usually takes one and a half to two hours. Please plan on the full two hours when making travel arrangements. The trip is part highway and approx 40 minutes of winding mountain roads. The distance is about 80 miles. The 20 miles closest to Estes Park is a mountain climb of about three thousand feet to a final elevation of 7,522 feet.

How much does this cost?
One way is $65, round trip is $115. Children two and under ride free.

Where can I find you at Denver International Airport?
Our pickup location is on level 5 (baggage claim). We are on the EAST side, outside of door 513, on Island one (under the Mountain Carriers sign).
*Please be sure you exit door 513, NOT 512 or 514. The number should be blue. If you see even numbers (as opposed to odd) that are red you are on the west side and must cross to the east side.

Where can you pick me up and drop me off in Estes Park?
We offer door-to-door service and can pick you up at your place of residence, hotel of choice, campground, National Park Visitors Centers, or YMCA, among others.  We also can pick up in various places in Lyons, Allenspark, Peaceful Valley, Glen Haven and Pinewood Springs. 

Can you take me anywhere other than the Denver International Airport?
We can also make arrangements to take you to the AMTRAK and Greyhound stations in Denver, the Millennium Hotel, RTD Bus station in Boulder or the Super 8 in Longmont.

When do I need to be ready for pick up in Estes Park?
We pick up in the half hour before departure time to ensure we leave town by the scheduled time. Please be ready 30 minutes before scheduled time (e.g: 12:30 PM for a 1 PM shuttle)

What happens if my flight is delayed? Can you wait for me?
Due to airport regulations, we can only wait up to 15 minutes past the scheduled time. If you are unable to make it to the shuttle by that time we will move your reservation to the next available shuttle.
Estes Park Shuttle is not responsible for flight delays or cancellations.  

We have a group of more than 10 coming in together, can you accommodate us?
Yes, whether you have a small or large group, arriving at the same or different time, we can figure out how to best serve your needs. We also may be able to offer you a special group discount. Please call our group coordinator at 970-586-5151.

What is the cancellation policy?
Cancellation Policy:  Reservations can be refunded only if canceled with a minimum of three full days' notice.  Cancellations made less than three full days' notice are non-refundable.
Cancellations may be made by phone (970) 586-5151, or by email (estesparkshuttle@aol.com).
There will be a $5.00 cancellation fee each way ($10 for round trip) for each passenger refund.
We will no longer be issuing credit for future travel.

How far in advance do I need to make a reservation?
As much notice as possible is helpful but we can usually make accommodations up until the day before travel.

I have a young child; do I need to provide my own car seat?
Yes, parents or guardians are responsible for proper, safe seating of children requiring a car seat.  All shuttles have safety belts in each seat. 

I have a bicycle I need to transport.  Is that possible?
No, we are not able to transport bicycles.

What type of vehicles do you use?
We drive minivans and 14 passenger vans (with back seat removed to allow for luggage). We can also provide buses for very large groups.

Do you still make trips to the airport when it is snowing?
As long as the roads are passable we make every effort to get to the airport.

Do we offer transportation to Windcliff Estes Park?
Yes we do we pickup and drop off at the gate house only 2220 Windcliff Dr. 

None of your scheduled times work for me, do I have any other options?
We can also offer a chartered shuttle If you'd like to make arrangements for this please call 970-586-5151